Here you'll find answers to common questions our clients tend to ask. If you don't see what you need - please call or contact us online with your questions... we are happy to help.
What type of products and services do you provide?
Good question! We are a full service offset and digital printer and offer a wide range of products and services. To see a full listing and description of what we can offer you, checkout out the Products & Services pages on our site here.
How do I go about getting an estimate from you?
Feel free to contact us online with your project specs here. Otherwise, the best way to ensure that we get all the information necessary to do an accurate and complete estimate is to give our office a call and talk with one of our customer service representatives.
Tower Media Group Mesa, AZ 480-835-0003
Tips on how to save your design files
Make them print ready and acceptable for us to print.
Please navigate to our FILE SUBMISSION GUIDELINES page... click here.
At what resolution should I save my photos and graphics?
Resolution should be set to 300 dpi (at reproduction size). Pictures and graphics pulled from the internet are usually very low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also note that any RGB mode color images will need to be converted to CMYK in order print properly.
What is a proof and why is it important that I look at it?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last and best opportunity to make sure that the print job turns out the way you want without any mistakes or typos. By carefully inspecting the proof, you can help us assure an accurate, flawless delivery of your print job on the first run.
What is the Pantone Matching System?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
It is really just the Home Depot Paint Swatch for printers :)
Why do the printed colors look different from the colors on my screen?
In short, printers and monitors produce colors in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most-but not all-of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85-90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not. Colors also tend to look more vivid on a computer screen due to the light transmission that illuminates the screen. Printed materials are on a flat reflective vs. transmission surface.
Is white considered a printing color?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white or silver metallic ink may be used if any text or graphic requires it. Ink opacity tends to be a problem when printing white ink on dark papers, silver metallic has greater opacity.
What file format should I use when submitting my electronic document for printing?
PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.
Once I submit the documents, how long will it take to finish my job?
Simple jobs are often completed in less than 24 hours. Some jobs, however, may take several days to complete depending on their complexity, size and number of specialty bindery or finishing processes required. We always strive to provide an accurate estimate of the turnaround time for each job we do. And we'll always work with you to find ways to complete your project when you need it.
WHAT IS A RASTER IMAGE | WHAT IS A VECTOR GRAPHIC | PREPARING FILES FOR PRINTING
| WEBSITE DESIGN ARIZONA AZ, MESA, GILBERT, CHANDLER, TEMPE
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